Services
Three service lines, one governance
Business process, IT and AI. Each pillar is grounded in the real shape of Türkiye's talent and runs under a single governance framework.
Business process outsourcing
Customer experience, back office, finance, HR and compliance operations.
- Customer experienceMultilingual customer experience across voice, email, chat and WhatsApp. Not script-reading, first-contact resolution.
- Multilingual servicesMore than forty languages from Türkiye operations. German and Russian structural in Antalya, Arabic in Istanbul.
- Back officeData processing, document management, digitisation and e-invoice support. Your invisible work run with visible quality.
- Finance and accountingPayables and receivables, reconciliation, VAT support and management reporting. Multi-currency for exporters.
- Human resources and payrollPayroll under Turkish labour law, SGK administration, personnel records and severance. Not a global template.
- Knowledge process outsourcingHigh-value processes needing analysis and judgement. Hired for judgement, not throughput.
- Sales and demand generationInside sales, sourcing, qualification and appointment setting. Scaled demand generation in multilingual markets.
- Technical supportTier one and two technical support, service desk and onboarding. Multilingual, scalable, measurable.
- Trust and content moderationMultilingual content moderation and trust operations. Cultural context treated as part of policy.
IT outsourcing
Software engineering, cloud, cybersecurity, data and managed services.
- Software engineeringWeb, mobile and enterprise software. Engineering pods that own features from requirement to production and support.
- Cloud and infrastructureCloud migration and management, DevOps, SRE and observability. Including regulated workloads with data residency.
- CybersecurityA 24 by 7 security operations centre, monitoring, vulnerability management and incident response. Ankara-based.
- Data engineeringData warehouse, pipelines, business intelligence and analytics. Validation and deduplication at the point of entry.
- Enterprise applicationsERP and CRM implementation and support, integration and API engineering. Including legacy modernisation.
- Quality engineeringTest automation, regression coverage and quality engineering. The layer that speeds delivery up, not down.
AI delivery
Strategy, Turkish NLP, data annotation, model alignment and automation.
- AI strategyReadiness assessment, use-case definition and roadmapping. Applicable strategy, not marketing.
- Data annotationText, audio, image and multimodal annotation. Hired for linguistic judgement, not volume.
- Model alignmentRLHF, preference data, model evaluation and red-team support. Human judgement audited at scale.
- Intelligent automationIntelligent document processing, RPA and process automation. Below-threshold work to a human, above to automation.
- AI agentsConversational AI and agent development. Grounded, audited systems for enterprise use.
- Turkish natural language processingTurkish is agglutinative and morphologically rich. That makes Turkish NLP a specialism, not a configuration.
The market you are entering
Outsourcing is a large and fast-growing market. These are the figures a buyer weighs, from independent research.
$0B
Global BPO market, 2025
$0B
Global IT outsourcing, 2025
0.0%
AI data market growth, a year
40-0%
Typical cost saving
against equivalent onshore hiring
Global BPO market trajectory
USD billions, modelled from the published size and CAGR
Source: Grand View Research
Let us build your Türkiye team
Tell us your function, your scale and your language needs. We will come back to you within six hours.