Frequently asked questions
The questions candidates actually ask
Honest answers on contract, shift, language, process and data handling.
- What contract types do you offer?
- Onsite and hybrid roles are typically full-time permanent. AI annotation and evaluation roles are flexible-hours contracts. Every posting states the contract type plainly.
- Is English genuinely required?
- It depends on the role. Most customer experience roles need English at C1; some Turkish-heavy roles open at B2. The posting states the real requirement and preference separately.
- What are the shift patterns?
- Onsite roles may involve rotating shifts aligned to client coverage. The security operations centre runs four on four off. Remote roles are flexible-hours. The rota is published in advance.
- Do you consider applicants from outside the city?
- Remote roles are open across Türkiye. Onsite roles expect you to be in the relevant city, but candidates willing to relocate are considered.
- Is equipment provided for remote roles?
- Full-time remote engineering and infrastructure roles come with equipment. Contract annotation roles expect you to have reliable internet and a computer.
- How long does the hiring process take?
- We aim to close high-volume customer experience roles within ten working days. Senior technical roles involve a few more stages. The process is stated in the posting.
- How many interview stages are there?
- Most roles involve a language or technical assessment and two interviews. Senior roles may add a technical or case stage.
- Can I apply without experience?
- For many customer experience roles we hire for temperament first and train from the ground up. Contact centre experience is welcome but not required.
- How does the language premium work?
- For scarce languages like German, Russian and Arabic the premium is built into the base band, not promised later. These are among the best-paid operational roles.
- Is career progression real?
- We publish our career paths on the site so you can see where the work goes before you apply. We promote from within wherever possible.
- Are there opportunities for new graduates?
- Yes. Graduate and internship routes exist particularly in customer experience, finance, compliance and AI data operations.
- What are the benefits?
- We offer private health insurance, a meal card, transport allowance, paid induction and professional certification support. The full package is shared at offer stage.
- Which roles are hybrid?
- Payroll, finance, engineering and some customer experience roles are hybrid. The posting states the work mode plainly.
- How long does applying take?
- The first step takes under two minutes. You can upload your CV as PDF, DOC or DOCX.
- Do you respond to every application?
- Yes. We respond to every application. Shortlisted candidates are invited to assessment and interview.
- How is my data handled?
- Your application data is processed under KVKK for the purposes stated in the candidate information notice. You give your explicit consent separately and freely.
- Do you ask about military service status?
- Military service status is only requested where it is necessary and lawful for the role and confirmed by the operator. It is not requested in a general application.
- Can I join the talent pool?
- Yes. If there is no open role that fits you now, you can join our talent pool and we will contact you when a suitable role opens.
- Who is Corpshore Türkiye part of?
- Corpshore Türkiye is the Türkiye operation of Toronto-headquartered Corpshore Solutions Corporation. You join a group operating in more than eighteen countries.
- Is being multilingual a career advantage?
- Absolutely. We build an environment where a second and third language raise not just your workload but your pay and your progression.
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