Careers
Arabic Speaking Customer Experience Specialist
You serve Arabic-speaking customers for clients across the Gulf, the Levant and North Africa, and for Turkish clients serving Arabic-speaking residents. Istanbul sits one hour behind the Gulf, which means near-total working day overlap. Dialect matters here.
What you will do
- Handle contact in Arabic across voice, email, chat and WhatsApp
- Resolve enquiries, complaints and service requests within client policy
- Write correct formal Arabic correspondence
- Work with Corpshore Emirates colleagues on blended accounts
- Handle personal data under KVKK and Gulf client data expectations
What you bring
- Arabic at C1 or above, Modern Standard plus Gulf, Levantine or Egyptian dialect
- Turkish at B2 and English at B2
- Cultural fluency including Ramadan service patterns
- Legal right to work in Türkiye
Nice to have
- A second Arabic dialect
- Experience in banking, e-commerce, healthcare or travel
- French, which pairs usefully for North African accounts
What we offer
- A language premium built into the base band and hybrid working
- Private health insurance, meal card and transport allowance
- Exposure to accounts spanning Türkiye and the Gulf through the wider group
- Progression into senior, quality and team leader roles on Arabic accounts
Apply
The first step takes under two minutes. We respond to every application.
Let us build your Türkiye team
Tell us your function, your scale and your language needs. We will come back to you within six hours.